Privacy Policies
We at Sita Airlines are determined to respect and protect your privacy. This Privacy Policy describes how we gather, use, keep, and safeguard the personal data you give us when using our website and other online services. You consent to the practices described in this Privacy Policy by using our services.
We gather personal information that you give us directly when you use our website or make a reservation. This contains information like your name, payment details, travel preferences, and contact details (such as your phone number and email address). For instance, we gather your name, passport information, billing address, and mode of payment when you make a flight reservation. When you visit our website, we automatically collect non-personal information. This contains information about your device, including operating system, browser type, IP address, and how you interact with our website. We can better serve you and personalize your experience with the use of this information.
Additionally, we might gather data about your interactions with our website via the use of cookies and other tracking technologies. Cookies are little text files that are saved on your device and help us improve the performance of the website and provide you a more customized experience.
We do not disclose your personal information to any parties because we recognize how important it is to keep your data private. However, we might give your information to reputable outside service providers who assist us with a range of business tasks, including website analytics, customer support, and payment processing. These partners must manage your data safely and only use it for the reasons that it was shared. If enforced by law, such as in response to a court order, legal procedure, or government request, we might also disclose your personal information. Furthermore, a merger, acquisition, or sale of assets may also result in the transfer of your personal data as part of a transaction.
We take the protection of your personal information very seriously and put in place the proper organizational and technical safeguards to prevent unwanted access, disclosure, alteration, or destruction. Although we work hard to protect your data, no system is 100% secure, so we cannot promise perfect security. There may be regular revisions to this privacy statement. To learn more about how we safeguard your privacy, we invite you to revisit our policy from time to time. If you have any further questions about our privacy policies, feel free to contact us on our customer care service, or you can reach out through info@sitaair.com.np
Insurance Policies
Third-party passenger baggage legal liability insurance covers all passengers, including claims for property damage and physical injury up to US $20 million for all aircraft. We provide insurance coverage for up to US$ 20,000 per person when they are flying with Sita Air. Prabhu Insurance Limited is in charge of Sita Air's insurance. Prabhu Insurance is committed to offering general insurance services that are stable, knowledgeable, and of high quality.
Our airplanes receive 100% quality maintenance as part of their maintenance and personnel. All employees of Sita Air have instrument ratings approved by their licenses, and crew members in the cockpit and cabin receive refresher training on flight safety and how to give passengers a pleasurable flying experience.